Job Summary We are looking for a knowledgeable and customer-oriented Female Telecaller to join our healthcare team specializing in Nutraceuticals Vitamins Supplements Gut Microbiome Testing The Telecaller will be responsible for educating customers about our diagnostic services assisting in product selection scheduling tests and supporting customers throughout their wellness journey The ideal candidate must have strong communication skills should be very proficient especially in speaking English an interest in health and nutrition the ability to explain scientific concepts in simple terms Key Responsibilities Make outbound calls to prospective and existing customers to promote Gut Microbiome testing and wellness products Handle inbound calls from customers seeking information on tests nutraceuticals vitamins and supplements Educate customers on gut health the benefits of microbiome testing and how nutraceuticals support overall wellness Assist customers in booking microbiome test kits understanding sample collection procedures and tracking their reports Recommend suitable vitamins supplements and nutraceutical solutions based on customer needs non-diagnostic guidance Maintain accurate records of calls customer details and follow-ups in the CRM system Provide post-test support by connecting customers with nutritionists or healthcare consultants when needed Achieve weekly and monthly targets for calls conversions and product sales Follow healthcare communication protocols and maintain strict confidentiality of customer health information Coordinate with logistics and operations teams for kit dispatch sample collection and report delivery Skills and Qualifications Prior experience in telecalling customer service or healthcare advisory preferred Knowledge or interest in nutrition supplements or diagnostic servicesis highly desirable Excellent verbal communication skills in English Hindi Marathi Ability to explain scientific and wellness concepts in simple easy-to-understand language Strong listening problem-solving and rapport-building skills Basic computer proficiency MS Office CRM systems data entry Empathy patience and a proactive customer-first attitude Minimum qualification 10th 12th pass graduation in Life Sciences Nutrition Biotech or related fields is an advantage What We Offer In-depth training on nutraceuticals science and product knowledge A supportive and growth-driven work environment Opportunities to advance into wellness advisory nutrition support or healthcare sales roles Job Type Full time Pay 10 000 00 - 20 000 00 per month Application Question s Do you live in Mira Road or Bhayandar Experience Telemarketing 1 year Preferred Language English Hindi Marathi Preferred Work Location In person