Process Engineering - Business Analyst About Us Paytm is India s leading digital payments and financial services company It focuses on driving consumers and merchants to its platform by offering diverse payment use cases Paytm empowers consumers with services like utility payments and money transfers using instruments such as Paytm Wallet UPI FASTag and Postpaid Buy Now Pay Later For merchants Paytm provides acquiring devices Soundbox EDC QR Payment Gateway for payment aggregation About the Role The Process Engineering - Business Analyst will focus on optimizing the entire data lifecycle from extraction and processing to reporting dashboard creation and final analytical output The primary goal is to streamline analytical processes to provide swift highly visible and accurate data-driven insights ensuring the operations are scaled and productive Key Expectations Requirements Process Engineering Focus Data Process Design Automation Design and build processes for automated data extraction report dashboard automation and aligning stakeholders onto a common platform to increase data visibility Execute these processes with the operations team and define SLA KPI for the same Deep Business Analysis Opportunity Spotting Conduct detailed business analysis outlining problems and opportunities for the business by scrutinizing operational and analytical workflows Business growth Enhance profitability Strong understanding of the business ability to identify areas of focus opportunities to maximize business growth enhance profitability Performance Metrics Engineering Develop robust metrics and action points that can be used to drive in-house and external operations performance improvement and scalability decisions Partner with operations teams in-house and external to identify and track appropriate performance measures Key Performance Indicators KPIs and associated drivers Strategic Data Deployment Work with data-engineering and data science teams on designing building and deploying data analytics systems for large data sets and extracting meaningful data for the operations team Executive Reporting Automation Create reports dashboards and automation to provide insights to all stakeholders Design dashboards for merchant communications and automate them to supplement the effort of internal stakeholders Driving Targets Drive team performance as per business objectives and strive for higher targets on a time-to-time basis Superpowers Skills Required Business Acumen Outlook Strong business outlook with the ability to translate operational and market challenges into analytical requirements and process solutions Ownership Drive High sense of ownership in spotting and owning the end conclusion of identified initiatives driving analytical projects and process changes from conception through successful deployment Cross-Functional Collaboration Proven ability in making cross-functional collaboration work specifically across Operations Data Engineering and Product teams to implement process changes smoothly Detail-Oriented Accuracy Detail oriented with the ability to maintain the highest standards of accuracy in data reporting and process documentation Analytical Technical Proficiency Strong background in statistical concepts and calculations with 7 years experience working with real data Innovative strong analytical and algorithmic problem solver Proficiency with statistical analysis tools e g R Python data visualization Tableau Power BI etc data extraction tools Oracle Hive MySQL and presentation MS Excel Powerpoint etc Extensive experience solving analytical problems using quantitative approaches Education B Tech or Equivalent Why Join Us Be part of a cooperative output-driven program that brings cohesiveness across businesses through technology Help improve the average revenue per use by increasing cross-sell opportunities Benefit from solid 360-degree feedback from your peer teams on your support of their goals Experience respect that is earned not demanded from your peers and manager Compensation If you are the right fit we believe in creating wealth for you You will be part of India s largest digital lending story leveraging 500 million registered users and 21 million merchants We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

📌 Business Analyst - Process Re-engineering (Uttar Pradesh)
🏢 Paytm
📍 Uttar Pradesh