Job Summary Ministry of Skin a leading dermatological clinic in Bangalore is seeking a dynamic and results-driven Clinic Operation to join our team The ideal candidate will be responsible for generating leads through cold calls handling client inquiries converting leads into walk-ins and ensuring excellent customer service This role requires exceptional communication skills proficiency in English knowledge of Kannada is advantageous and a proactive attitude towards learning and adapting to new challenges Experience - 4 years of Experience in Clinic and patient Counselling Location Jayanagar 5th block Note- Female only Key Responsibilities 1 Clinic Operations Efficiency Oversee daily clinic operations including appointment scheduling staff coordination and treatment flow Ensure compliance with clinic protocols hygiene standards and regulatory guidelines Monitor inventory and supply management for skincare products medical consumables and equipment Implement and optimize patient management systems CRM EMR to ensure a seamless experience 2 Revenue Growth Sales Strategy Develop and execute sales strategies to increase revenue and patient retention Implement upselling and cross-selling initiatives for treatments and skincare products Analyze financial performance and set monthly revenue targets Plan and oversee promotional campaigns events and membership programs 3 Patient Experience Satisfaction Ensure a luxury service experience for all patients Implement feedback mechanisms to continuously improve patient satisfaction Train staff to provide exceptional customer service and handle patient concerns professionally Enhance loyalty programs and personalized treatment plans for long-term retention 4 Marketing Brand Growth Collaborate with the marketing team to develop social media influencer and digital marketing strategies Organize promotional events workshops and community outreach programs Ensure the clinic maintains a strong brand presence both online and offline 5 Team Leadership Training Recruit train and manage staff including aestheticians and front desk personnel Conduct regular staff training on treatments sales techniques and customer service Set KPIs for staff performance and ensure accountability Required Skills Qualifications Experience in healthcare aesthetics or luxury service industries Strong business acumen sales expertise and operational management Knowledge of CRM EMR and digital marketing strategies Excellent leadership problem-solving and communication skills Deadline for Applications - Ministry of Skin is an equal prospect employer and welcomes applications from all qualified individuals We thank all applicants for their interest however only those selected for an interview will be contacted Contact - (phone hidden) Job Type Full-time Pay 30 903 60 - 41 055 00 per month Education Bachelor s Preferred Experience total work 1 year Preferred Language English Preferred Work Location In person

📌 Clinic Manager (Karnataka)
🏢 Ministry of Skin
📍 Karnataka