Key Responsibilities Customer Interaction Handle inbound and outbound calls emails and chats to assist customers with travel-related inquiries flight options and concerns Sales Support Provide quotes assist with bookings and support the end-to-end sales process Specially worked on Organic Leads including META Itinerary Planning Help customers plan travel primarily focusing on flights and related services in US market Target Achievement Work towards achieving individual and team-based sales targets Relationship Management Build and maintain solid client relationships to foster customer loyalty and repeat business CRM Record Management Update customer records booking details and interactions in the CRM system accurately Hubspot Product Knowledge Maintain up-to-date knowledge of travel products airline policies requirements and promotions Documentation Compliance Ensure all travel documentation is accurate and compliant with US travel regulations Continuous Learning Stay updated with travel trends GDS systems and industry best practices through regular training and self-learning Requirements Bachelor s or Master s degree in Tourism Hospitality Business or a related field preferred 2-4 years of experience in sales customer service or a related role Proficiency in using CRM systems - Hubspot Excellent communication and interpersonal skills with the ability to build rapport with clients Experience in sales process or customer service roles in US Market preferably with Travel Brands Familiarity with GDS platforms Sabre Amadeus Galileo is a plus Good understanding of airline process policies and international travel documentation Ability to think creatively and deliver solution-oriented outcomes Willingness to work in a fast-paced target-driven environment Strong organizational skills and attention to detail Ability to work independently and as part of a team in a quick-paced environment Job Type Permanent Pay 15 000 00 - 60 000 00 per month Application Question s Have you worked with organic leads including META Experience in working in US Domestic Airline Market Work Location In person