WE ARE HIRING FOR GRACE STAFFING SERVICES Job Title Customer Service Professional- Voice UHC Shift US Rotational Shifts 8hours working 1 hour break Working Days 5 Days a Week 2 Rotational Offs Domain UHC Healthcare Mode Work-from-office about the Role We are hiring experienced Customer Service Professionals for an international voice process You will support US-based customers handling queries with accuracy professionalism and timely resolutions Key Responsibilities Answer inbound calls and assist UHC members and providers Provide support on claims eligibility benefits and authorizations Ensure every interaction reflects empathy accuracy and compliance Achieve performance targets for CSAT AHT and quality Escalate complex cases to appropriate departments when required Eligibility HSC with minimum 06 Months of BPO Experience or Graduate Fresher Excellent communication skills in English Ability to work in US rotational shifts and Night shifts Must be okay to travel and have no career gaps Must have all documents in place ID proof educational certificates and company documents What We Offer Competitive salary with performance-based incentives Transport facility pick-up drop Healthcare domain training provided Growth opportunities with one of the largest healthcare companies in the world A supportive work culture with growth career progression Note Need Immediate joiner s Salary would be offered according to the years of International BPO experience on paper Applicants based in Mumbai only are Eligible Email Gracecareers02 gmail com Contact 91 (phone hidden) Jay Job Types Full time Permanent Pay 25 000 00 - 42 000 00 per month Benefits Health insurance Provident Fund Application Question s Are You an Immediate Joiner Experience Bpo 1 year Preferred Shift availability Night Shift Preferred Overnight Shift Preferred Work Location In person

📌 Customer Service Professional (Maharashtra)
🏢 Grace Services
📍 Maharashtra