Key Responsibilities Handle incoming and outgoing customer calls professionally Provide timely responses and updates to customers regarding their queries and complaints Coordinate with engineers to ensure prompt resolution of customer issues Maintain proper follow-up on all open complaints until closure Coordinate with our China office for technical support updates and service-related communication Record and maintain customer interactions service reports and feedback Ensure a high level of customer satisfaction through effective communication and problem-solving Job Type Full time Pay 18 000 00 - 20 000 00 per month Education Diploma Preferred Language English Preferred Hindi Preferred License Certification Licenses bike Preferred Location Surat Gujarat Preferred Work Location Remote
📌 Customer Service Assistant (Gujarat)
🏢 Golden JD
📍 Gujarat
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