Company KShine A Services Hiring for our client www kshineaservices com Apply at recruitment kshineaservices com Job Responsibilities- Apply only if you are genuinely interested to join Handle inbound customer calls related to products and services Address queries regarding orders deliveries product details and service requests Resolve customer complaints effectively and escalate unresolved issues to the relevant departments Maintain a positive empathetic and professional attitude toward customers at all times Update customer interaction records in the CRM system accurately Coordinate with logistics and sales teams to ensure timely deliveries Follow communication scripts and company guidelines Provide support via phone email and chat if required Meet daily weekly monthly targets for quality and productivity Required Skills Qualifications Minimum HSC 12th pass Graduates preferred 0-4 years of experience in customer service FMCG or call center background preferred Good communication skills in English Hindi and Marathi Basic computer literacy and familiarity with CRM systems are advantage Strong problem-solving skills and patience in dealing with customer issues Ability to work in a fast-paced team-oriented environment Working Days Timings 6 days working Sunday fixed week off Day Shift 8 AM - 8 PM - 9 Hours Window Salary Perks Competitive salary based on experience INR 12 000 - 18 000 month CTC approx Opportunity to work with a leading brand Selected candidates will be on the direct company payroll Internal career growth opportunities Candidates will not have to pay any fees to anyone Interested candidates can share their updated CV at recruitment kshineaservices com Visit us at www kshineaservices com Job Types Full-time Permanent Fresher Pay 12 000 00 - 18 000 00 per month Work Location In person

📌 Customer Service Executive (Maharashtra)
🏢 KSHINE SERVICES
📍 Maharashtra