Key Responsibilities o Oversee and manage all aspects of retail operations including cash handling day-to-day store functions inventory management and shelf-life control o Lead recruitment training and motivation of the store team fostering an environment of high performance and collaboration o Drive sales across multiple channels including in-store corporate accounts and bulk orders ensuring consistent revenue growth o Ensure the proper management and maintenance of all store assets equipment and facilities to uphold the brand s standards o Implement and maintain visual merchandising strategies to create an appealing and engaging shopping experience o Address and resolve customer concerns with a diplomatic and solution oriented approach maintaining high levels of customer satisfaction o Monitor store performance and provide actionable insights to improve operations and meet business objectives o Managing e-commerce order fulfilment Including but not limited to overseeing the entire process from order placement to final delivery ensuring timely and accurate processing Candidate Qualifications Skills o Male candidates preferred o A minimum of 5-8 years of experience in luxury retail food retail or hospitality with at least 2 years in a leadership or managerial role o Exceptional customer service and communication skills with the ability to manage relationships and handle complex customer interactions o Highly organized detail-oriented and able to structure and prioritize tasks effectively to meet deadlines and goals o Solid leadership skills with a focus on driving execution meeting targets and ensuring team accountability o A graduate degree in any discipline an MBA or diploma in Retail Management is a plus though not essential o A no-nonsense approach toward achieving results while maintaining high standards of performance and professionalism Job Type Full-time Pay 40 000 51 - 50 000 00 per month Benefits Health insurance Provident Fund