Position Title L1 Support Engineer - Onsite Web Application Support Location Bhubaneswar Odisha Bank Head Office Work Type Full-Time Onsite Reporting To Project Manager Role Objective To provide continuous on-site Level 1 technical and functional support for the bank s web application during business hours ensuring optimal availability and performance in collaboration with the off-site support team Key Responsibilities Act as the primary on-site support resource at the Bank s premises from 9 00 AM to 7 00 PM as per Bank s operational schedule Deliver real-time Level 1 technical support for the Bank s website and related modules Perform functional issue logging first-level troubleshooting and user coordination Escalate unresolved technical issues to the off-site Level 2 3 support team as needed Coordinate effectively with Bank s IT and administrative staff for smooth daily operations Ensure maximum uptime of the website and assist in routine performance checks Maintain activity logs incident reports and coordinate during maintenance schedules Comply with internal policies security standards and data protection protocols Be available from UAT sign-off to end of the contract for the full project duration Eligibility Criteria Education Graduate in any discipline from a recognized university is a must Preferably B Tech Professional Experience Minimum 2 years of experience in web application support or similar technical roles Hands-on exposure to website backend administration content updates and basic troubleshooting Technical Skills Preferred Familiarity with CMS platforms basic HTML browser-side debugging Working experience in Liferay Laravel Ticketing system usage e g Jira Zoho Desk ServiceNow Training Requirement Must undergo admin-level training on the proposed application before deployment Compliance Requirement Must produce a valid third-party police verification certificate for background clearance Employment Terms Contractual engagement through Facility Management Services provider Bidder Must be available onsite for the entire contract period Position is non-remote and strictly bank-premises based Compensation Benefits As per industry standards and commensurate with experience Additional compliance allowance for background verification clearance Salary 1 60 000 LPA to 2 40 000 LPA Role Associate Web Developer Industry Type IT Service Consulting Department Development Employment Type Full Time Permanent Role Category Software Development Perks and Benefits 1 Provident Fund 2 ESIC Mediclaim Contact Number (phone hidden) 10 am - 7 pm Company Website www webstep in About WEBSTEP Technologies We started on 9th Dec 2014 and have been successfully working with different Central State Government Organizations in designing and developing their web applications Our existing Customers includes West Bengal Power NES Department West Bengal Tourism Department Ministry of Culture -Govt of India Viswa Bharati University All India Institute of Speech and Hearing- Mysore to name a few Our success has led to continued expansion in both the range of services we offer and in our global presence with the Sales Delivery Centre in London United Kingdom and Houston Texas USA Please Note We are not associated with any recruitment agency or individuals to collect money in return for a job at WEBSTEP Technologies WEBSTEP will not be responsible to anyone acting on an employment offer that is not directly made by us Anyone making an employment offer in return for money is not authorized by WEBSTEP Technologies WEBSTEP reserves the right to take legal action against such recruitment agencies or companies or individuals Please let us know of any instances of unauthorized job offers by writing to HR To Apply Interested candidates may send their updated CV and police verification certificate to hr webstep in madhurima debnath webstep in with the subject line Application for L1 Support Engineer - Bhubaneswar Job Type Full time Pay 180 000 00 - 280 000 00 per year Benefits Life insurance Provident Fund Education Bachelor s Preferred Location Khandagiri Bhubaneswar Orissa Preferred Work Location In person

📌 Support Engineer – Web App Support (Orchha)
🏢 Webstep Technologies Private
📍 Orchha