JOB DESCRIPTION-OFFICE ADMINISTRATOR Experience Customer service Administrator 1 Customer Care Attend phone calls and assisting patients with their admin related queries and scheduling Forwarding Phone calls between departments Confirm patient s appointments one day before the scheduled appointment before 5 30 PM Inspect rooms before seating the patients and arrange it if needed Getting patient registered and handing paperwork to practitioner after seating the patient Arranging tea coffee food birthday cakes office party etc for patients staff as per necessity with help of office boy Booking cabs for patients Patients counselling where local language is required Keep checking WhatsApp messages on official phone every 15 minutes and respond immediately to help with proper and timely communication 2 Patients related paperwork Pull out patients charts before 6 30 PM from folders according to the next day schedule Verify and scan patient s chart after paperwork is handed by practitioner Ordering of components devices to C Fab and External vendors Send scanned copy of work order form to C-Fab before end of the day Send xerox copy of work orders along with Casts to C-Fab before end of the day Quotations for patients Outstation visits paperwork - all practitioners Filling of all completed charts before end of the day Maintaining customer feedback form 3 Receipts and Payments Billing for patients Invoice and receipts Collection of money cheque CARD Paytm transaction from patients Filling Invoices and expenses bills Cash and Cheque deposit to KARE bank account Payment for local purchases Payment for travelling expenses Payment for Electricity bills water bill monthly newspaper bills etc 4 Data entry and Reporting Update and email Master database Daily sales report before 6 30PM on a daily basis Update courier work flow sheet on daily basis and email before 6 30 PM every Saturday Update prosthetic list on daily basis and email before 6 30 PM every Saturday Update and email WIP Performance and MSR report before 3 PM every Saturday Update leave record and send it with attendance sheet before 3 PM every Saturday Update stock sheet-components pre fab and material before 6 30 PM every Saturday Update stock sheet of printings stationary pantry and clinical supplies and email on 1st of every month Update list of patients scheduled for next week fitting and email before 6 30 PM every Saturday Note all the above reports need to be sent to Branch manager CEO and Finance department as per given time frames 5 Logistics and Office maintenance Courier bookings local International Tracking patient s orders couriers and update the records to concerned persons on a daily basis Courier receiving opening and forwarding to concerned people after matching the shipment with the packing list challan Make sure that all electrical outputs are switched off windows shades are closed and garbage is thrown out before leaving office Manage office boy - as per things to do list Job Types Full time Permanent Pay 20 000 00 - 27 000 00 per month Benefits Paid sick time Paid time off Provident Fund Schedule Day shift