Job Title Customer Support Executive - Pharmaceutical Support Location Hi-TechCity Hyderabad Job Type Full-Time Experience Level 0- 1years Industry Pharmaceuticals Healthcare Education Required B Pharm or M Pharm We are looking for a qualified and dedicated Customer Support Executive with a B Pharm or M Pharm background to join our pharmaceutical support team This role involves providing accurate medical information supporting customers with product-related queries and ensuring a smooth customer experience across all communication channels Key Responsibilities Respond to customer inquiries related to medicines prescriptions dosages and product usage Provide support via phone email chat or CRM systems in a timely and professional manner Explain pharmaceutical products side effects contraindications and precautions clearly to both medical and non-medical clients Maintain accurate records of customer interactions transactions comments and complaints Coordinate with medical teams pharmacists or internal departments for technical queries or escalations Stay updated on all pharmaceutical products medical terminologies and current healthcare guidelines Ensure compliance with company policies and healthcare regulations e g D C Act GPP guidelines Required Qualifications and Skills Bachelor s or Master s degree in Pharmacy B Pharm or M Pharm Strong understanding of pharmaceutical terminologies and medical products Excellent communication skills in English additional regional languages are a plus Ability to explain complex medical information in easy terms Proficient in using computers MS Office and CRM tools Customer-first mindset empathetic attitude and attention to detail Preferred Not Mandatory Previous experience in customer support or healthcare communication roles Knowledge of pharmacovigilance or medical coding will be an added advantage What We Offer Competitive salary package On-the-job training on medical products and CRM tools Health benefits and paid leave Opportunity to grow in a fast-evolving healthcare sector How to Apply Send your resume to hemanth adrotechsolutions in with the subject line Application for Customer Support Executive - Pharma Background Job Types Full-time Fresher Pay 15 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Flexible schedule Health insurance Provident Fund Work Location In person

📌 Customer Support Executive (Telangana)
🏢 Adro Infotech
📍 Telangana