About this role Wells Fargo is seeking a Associate Operations Processor In this role you will Perform general clerical operations tasks that are routine in nature Receive log batch and distribute work File photocopy and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications 6 months of operations support experience or equivalent demonstrated through one or a combination of the following work experience training military experience education Desired Qualifications Bachelor s degree holder preferable business course Fresh Graduates and or 0 to 2 years experience in banking operations Commercial Banking or CIB Experience in banking operations or any of the following payments settlements fund transfers Trade Securities Custody related to banking products Knowledge on Message types SWIFT FED WIRE CHIPS Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and quick paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions able to multi task Able to perform shift work incl Night Shifts and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year s eve In scope - 10 day Required Absence Policy due to Sensitive Position Fresh graduates are welcome to apply Job Expectations The team member will be responsible for research investigation and analyzing routine payment inquiries received via different message types from Remitting Banks Beneficiary banks Intermediary banks Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another Payment inquiries should be received in an authenticated message i e SWIFT Tested Telex or Fed Serv 1090 Investigations of the payment cases could include identification of types of payment errors duplicate payments incorrect recipient beneficiary incorrect intermediary bank or incorrect SWIFT message type used Sanction etc Correction and creation of different SWIFT CHIPS FedWire payment message types used by the sender duplicate processing erroneous or cancelled payments will all form part of the day to day activities of the Team member When more complex problems inquiries are received this will be referred to the more senior Team member as per the guidelines and escalation procedures of the business Pool Queue Assignment High Volume Low Risk Unable to Apply Pool Posting End Date 30 Jan 2026 Job posting may come down early due to volume of applicants We Value Equal Opportunity Wells Fargo is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company They are accountable for execution of all applicable risk programs Credit Market Financial Crimes Operational Regulatory Compliance which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business unit s risk appetite and all risk and compliance program requirements Candidates applying to job openings posted in Canada Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities Accommodation for applicants with disabilities is available upon request in connection with the recruitment process Applicants with Disabilities To request a medical accommodation during the application or interview process visit Disability Inclusion at Wells Fargo Drug and Alcohol Policy Wells Fargo maintains a drug free workplace Please see our Drug and Alcohol Policy to learn more Wells Fargo Recruitment and Hiring Requirements a Third-Party recordings are prohibited unless authorized by Wells Fargo b Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process