Job Title Senior Executive - Customer Service B2B Manufacturing Location Chennai Industry Manufacturing B2B Sales Environment Salary 50 000 - 60 000 per month Qualification Experience Graduate Post Graduate Minimum 4 years of experience in customer service within a manufacturing enterprise Mandatory experience in B2B sales support Strong hands-on experience in SAP order processing Roles Responsibilities Generate Proforma Invoices and process sales orders in SAP Coordinate with PPIC team to obtain dispatch schedules Communicate order status dispatch timelines and delivery schedules to customers Pre-sales coordination with the sales team including Sample dispatch request entry Sample dispatch confirmation to the sales team Follow up with customers for payments and outstanding receivables Handle and resolve customer complaints effectively Prepare Monthly MIS reports covering Sales by geography Customer-wise and commodity-wise analysis Margin analysis Organize and coordinate the company s participation in international food ingredients exhibitions Build manage and strengthen relationships with key customer accounts Key Skills Competencies Excellent spoken and written English communication skills Strong customer relationship management skills Working knowledge of SAP mandatory Ability to work closely with sales production and planning teams Strong analytical and reporting skills Interested candidates are requested to share their updated resumes to mjinitha gmail com or Contact (phone hidden) Job Type Full time Application Question s How many years of 4 experience in customer service within a manufacturing enterprise Experience Customer service in manufacturing 4 years Preferred Work Location In person

📌 Senior Executive – Customer Service (b2b Manufacturing) (Tamil Nadu)
🏢 Affable Jobs
📍 Tamil Nadu