At eBay we re more than a global ecommerce leader we re changing the way the world shops and sells Our platform empowers millions of buyers and sellers in more than 190 markets around the world We re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day We re in this together sustaining the future of our customers our company and our planet Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all for Collaboration Platforms Systems Administrator Remote Position Title Collaboration Systems Administrator Location Bangalore India Remote Closest Office Address eBay Bangaloroo Office Embassy Tech Village Tower 3A Wing B Iris 10th Floor Devarabisanahalli Kadubeesanahalli Bengaluru Karnataka 560103 Employment Type Full-Time Contract Note Requires on-call rotation 5 days per month About eBay s Collaboration Platforms Team The Collaboration Platforms Team at eBay plays a critical role in optimizing and maintaining eBay s suite of corporate communication and productivity tools Job Summary As the Collaboration Systems Administrator you will manage and support eBay s collaboration tools including Email Google Workspace Office 365 Cisco CES Ironport and Microsoft Exchange Slack Lucidchart Figma Monday com Your role involves ensuring the seamless operation support and integration of these platforms to drive efficiency and innovation across the organization Key Responsibilities Platform Management Administer and maintain collaboration tools including Google Workspace Microsoft Exchange Microsoft SharePoint and O365 Cisco CES and Ironport to meet eBay s evolving business needs Technical Support Provide technical escalation and backend support and solutions for collaboration systems Tool Integration Assist in integrating various collaboration platforms to optimize processes and workflows Innovation and Improvement Investigate new technologies and methodologies to further enhance collaboration capabilities Cross-Functional Collaboration Work with other departments such as service desk Information security networking etc to implement and refine solutions that boost productivity and efficiency Stakeholder Engagement Communicate effectively with stakeholders to gather requirements and deliver technology solutions that align with business objectives End-User Training and Support Provide documentation to end-users ensuring they can effectively utilize collaboration tools and systems Change Management Coordinate test and plan changes to collaboration systems Communicate these changes which may include enhancements maintenance fixes and emergency updates Required Qualifications Technical Expertise Robust knowledge and experience in managing collaboration platforms including Email Google Workspace Office 365 Slack Cisco CES Ironport Microsoft Exchange and more Problem-Solving Abilities Exceptional analytical skills capable of addressing complex issues related to collaboration tools Communication Skills Excellent verbal and written communication skills with proficiency in U S English able to effectively engage with both technical and non-technical stakeholders Large Corporate Environment Support Has supported large environments with more than 10k users Preferred Qualifications Experience Senior level experience - 7 years in roles focusing on collaboration platforms administration Education Bachelor s degree in Information Technology Computer Science or a related field Certification Relevant certifications in technologies related to collaboration tools Work Environment Scheduled Weekly Hours Typically 40 hours per week with flexibility for different working styles On-Call Responsibilities We use a follow the sun model for on-call so the on-call shifts would be during the candidates normal shift working hours Send Resumes to Ken MacIntosh kmacinto ebay com Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay eBay is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected status If you have a need that requires accommodation please contact us at talent ebay com We will make every effort to respond to your request for accommodation as soon as possible View our accessibility statement to learn more about eBay s commitment to ensuring digital accessibility for people with disabilities The eBay Jobs website uses cookies to enhance your experience By continuing to browse the site you agree to our use of cookies Visit our Privacy Center for more information