28 Jan 2026 Business Unit The Crown Bhubaneswar - IHCL SeleQtions Department Commercial Description About IHCL Indian Hotels Company Limited IHCL is a part of the Tata Group and is one of South Asia s largest and most iconic hospitality companies With a legacy of over 120 years we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels resorts and palaces Careers at IHCL At IHCL we believe our employees are our greatest asset We are committed to fostering a dynamic work environment that encourages innovation collaboration and personal growth Join us in creating memorable experiences and shaping the future of hospitality Explore exciting career opportunities with us and be a part of a vibrant team that values passion excellence and diversity Job Objective Manage all incoming leads for the booking of guest rooms and or meeting catering functions Develop lead sources through prospecting referrals trace files and cold calls Exceed personal sales goals monthly quarterly and annually through account development and maintenance Conduct site inspections with prospective and existing clients Develop and implement new sales strategies tactics and action plans for the account base Essential Job Tasks Identify and pursue new business opportunities through research networking cold calling and referrals Build a strong pipeline of potential clients and actively follow up to convert leads into confirmed sales Oversee the coordination of catering services for confirmed events ensuring all details align with client expectations Monitor events as needed ensuring high-quality service and resolving any issues that arise during execution Collaborate with operational departments kitchen logistics and service staff to ensure smooth event execution and client satisfaction Ensure adherence to all compliances at all times including but not limited to statutory requirements licensing and procedural formalities Areas of Responsibility Menu Planning and Development Plan and develop innovative cost-effective and appealing menus that meet clients unique needs and preferences dietary restrictions and cultural requirements Relationship Building and Management Foster strong relationships with suppliers customers and internal stakeholders to drive business growth improve customer satisfaction and ensure seamless event execution Customer Engagement and Contract Management Meet with customers to discuss contract requirements negotiate terms and ensure mutual understanding of event expectations and deliverables providing personalized solutions and tailored services Contract Administration Administer contracts ensuring compliance with terms conditions and regulatory requirements while maintaining accurate records and documentation Communication and Coordination Communicate and coordinate with internal stakeholders including culinary operations and sales teams to ensure seamless event execution and exceptional customer satisfaction providing timely updates and progress reports Budgeting Ensure individual budgets as well as hotel-level budgets are formulated achieved and exceeded Required Qualifications A degree in hospitality management or any equivalent degree course Work Experience 3-5 years of experience in hospitality industry Languages Needed in Position English Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Cooperative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL we celebrate diversity and are committed to creating an inclusive environment for all employees We are proud to be an equal opportunity employer and do not discriminate based on race color religion gender sexual orientation age national origin disability or any other status protected by applicable law We encourage all qualified individuals to apply and join our team where every voice is valued and respected