Roles and Responsibilities - Responsible for managing and undertaking collections process for debts that have been allocated Will be responsible to keep a track of the portfolio for specific buckets for the assigned area To ensure collection process and legal guidelines are adhered To maintain data for administrative work related to collection such as updating delinquent account history providing and maintaining MIS report reviewing of collection feedback on daily Weekly Monthly basis etc desired candidate profile Management of overall business operations coordinate with various departments and teams to ensure delivery of business goals Audit review document collections policies strategies practices Designing calling strategy and dialler management for collection process Candidate Profile Required - 4-6 Years of experience in Unsecured Loans Should be productive in Team Management Candidates with Personal Loan and Business Loans experience will be preferred Collections experience in banks large NBFCs is preferred