We are looking for 2 smart experienced professional and guest-oriented Front Office Associates to join our team at No 18 Hotel Fort Kochi The ideal candidates will ensure smooth check-in check-out and exceptional guest service Job Title Front Office Associate Receptionist 2 Vacancies Key Responsibilities Welcome guests warmly and handle check-in check-out Answer calls handle enquiries and manage reservations Coordinate with housekeeping restaurant and other departments Maintain guest records and billing accuracy Assist guests with information support and service requests Ensure lobby area is always clean and presentable Resolve guest complaints politely and professionally Follow all front office SOPs of No 18 Hotel Requirements Front office or receptionist experience preferred Excellent communication skills English essential Malayalam added advantage Smart appearance and professional grooming Knowledge of hotel PMS software is a plus Solid customer service skills Ability to work shifts weekends and holidays Positive attitude and team spirit Job Type Full-time Pay 12 000 00 - 15 000 00 per month Work Location In person

📌 Front Desk Receptionist (Kerala)
🏢 CR Hotels & Resorts
📍 Kerala