Key ResponsibilitiesSupply Chain Operations Coordinate end-to-end import export processes including documentation shipment tracking and timely delivery Work closely with carriers freight forwarders and vendors to ensure smooth operations Maintain accurate records of shipments purchase orders and inventory Assist in preparing shipping documents such as BL packing list invoices COO and other required certificates Monitor daily shipment status and update customers proactively Support the operations team in resolving shipment issues delays or escalations Ensure compliance with company SOPs and industry regulations Client Communication Communicate with clients to understand their logistics and shipment requirements Provide regular updates regarding shipment status timelines and delivery schedules Respond to client queries professionally and ensure timely resolution Build and maintain solid relationships with existing customers Coordinate with internal teams to meet client expectations and service quality Sales Lead Generation Business Support Identify potential sales opportunities during client interactions Suggest suitable logistics services based on customer needs Share potential leads with the Business Development team and help in follow-ups Participate in basic market research to understand customer trends and competitor services Skills Required Strong communication and interpersonal skills Basic understanding of supply chain logistics operations training can be provided for freshers Proficiency in MS Excel Email drafting and CRM tools Ability to multitask and handle pressure in a fast-paced environment Problem-solving attitude with attention to detail Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Paid sick time

📌 Supply Chain Associate (Salem)
🏢 Go Gauge Logistics
📍 Salem