About Us Hotel IP Palace has been delivering exceptional hospitality in Lucknow since 2013 We take pride in providing a warm welcoming and skilled experience for our guests We are looking for a Female Front Office Assistant to manage our reception area and ensure a smooth guest experience If you are friendly well-organized and excel at customer service this role is perfect for you Responsibilities Greet guests with a professional and welcoming demeanor Answer phone calls handle inquiries and direct calls as needed Manage guest check-ins and check-outs efficiently Maintain a clean organized and presentable reception area Handle reservations schedule appointments and assist with bookings Assist with administrative tasks such as data entry filing and managing records Handle incoming and outgoing mail and packages Manage difficult guests calmly and professionally resolving concerns without conflict Coordinate with housekeeping and other departments to ensure smooth hotel operations 9 AM to 6 PM Requirements Experience Minimum 1 year as a Front Office Assistant Receptionist or in a similar role hotel experience preferred Skills Excellent communication problem-solving and organizational abilities Technology Proficiency in Microsoft Office Suite Word Excel Outlook Personality Professional appearance positive attitude and ability to handle pressure Customer Service Strong ability to manage guest concerns professionally without engaging in conflict Punctuality Reliability are a must Female candidates are strongly encouraged to apply Job Type Full-time Pay 12 000 00 - 15 000 00 per month Benefits Food provided Work Location In person

📌 Female Front Office Receptionist (Uttar Pradesh)
🏢 Hotel I.P Palace
📍 Uttar Pradesh