mCaffeine Hyphen is looking for a passionate and driven Customer Support Intern to join our team Internship Period 3 Months Mandatory Can be transitioned into a full time role Responsibilities of the Candidate Respond to customer inquiries and complaints in a timely and professional manner via calls email chat Resolve customer issues efficiently and effectively ensuring customer satisfaction Build and maintain positive relationships with customers fostering brand loyalty Identify and escalate complex customer issues to the appropriate team members Contribute to the development and implementation of customer service policies and procedures Stay up-to-date on company products services and promotions Collaborate with other departments to ensure a seamless customer experience Analyze customer data to identify trends and areas for improvement Requirements Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Experience in customer service or a related field preferred FRESHERS CAN APPLY If you are a highly motivated individual with a passion to work in a fast paced work workplace we encourage you to apply Please note Only candidates currently based in Mumbai who are available to join immediately will be considered Outstation candidates are kindly requested not to apply Interview mode - In-person Send your resume to shalaka mane mcaffeine com Job Types Full-time Internship Contract length 3 months Pay 10 000 00 - 15 000 00 per month Ability to commute relocate Andheri Mumbai Maharashtra Reliably commute or planning to relocate before starting work Required Application Question s Are you available to start immediately Location Andheri Mumbai Maharashtra Required Work Location In person

📌 Customer Support Intern (Maharashtra)
🏢 Mcaffeine
📍 Maharashtra