Customer Success Software Engineer Client-Facing About the Role As a Software Engineer within the Customer Success organization you ll play a critical role in deploying and tailoring fraud risk scoring systems for some of the world s leading financial institutions You ll work across diverse environments on-premise and cloud AWS Azure Google Cloud and technologies including SQL NoSQL databases messaging systems like Kafka and RabbitMQ and custom Java development You ll collaborate closely with Data Scientists Project Managers and Fraud Analysts to understand client needs translate them into technical requirements and deliver robust scalable solutions Key Responsibilities Execute the full software development lifecycle to build integrations and enhancements Write clean testable code note coding is not the primary focus Integrate software components into fully functional systems Troubleshoot debug and upgrade existing systems Deploy and support systems in production environments Monitor performance and stability using dashboards and alerts Follow Agile practices and contribute to sprint planning and task refinement Ensure smooth feature deployment and product upgrades Collaborate with cross-functional teams to deliver client success Qualifications Bachelor s or Master s degree in Computer Science or related field or equivalent experience 2 years of experience in Java or another modern programming language Proficiency with SQL or NoSQL databases Familiarity with tools like Maven Docker Kubernetes Grafana or Postman is a plus Strong communication skills in English both written and verbal Experience working directly with clients in a consultative solution-oriented capacity Ideal Candidate You re a tenacious adaptable and client-obsessed engineer who thrives in fast-paced environments You enjoy solving obscure technical problems and take pride in delivering world-class solutions that make a real impact Why Matrix Matrix is a global dynamic quick-growing technical consultancy leading technology services company with 13000 employees worldwide Since its foundation in 2001 Matrix has made more travelers and acquisitions and has executed some of the largest most significant The company specializes in implementing and developing leading technologies software solutions and products It provides its customers with infrastructure and consulting services IT outsourcing offshore training and assimilation and Ves as representatives for the world s leading software vendors With vast experience in private and public sectors ranging from Finance Telecom Health Hi-Tech Education Defense and Secu city Matrix s customer base includes guest organizations in Israel and a steadily growing client base worldwide We are comprised of talented creative and dedicated individuals passionate about delivering innovative solutions to the market We source and foster the best talent and recognize that all employee s contributions are integral to our company s future Matrix- success is based on a challenging work environment competitive compensation and benefits and rewarding career opportunities We encourage a diverse work environment of sharing learning and ceding together Come and join the winning team You ll be challenged and have fun in a highly respected organization To Learn More Visit Matrix -ifs Com

📌 Customer Success Software Engineer (India)
🏢 Matrix Global
📍 India