We re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry Here you lead with innovative thinking grow along with us and join the smartest team in the industry This type of work work that changes the world is what the tech industry was founded on So if you re ready to seize the endless opportunities and leave your mark come join us THE ROLE As a Business Intelligence Analyst you will be the vital link between complex data and strategic decision-making within our Customer Experience organization Your mission is to translate business needs into powerful automated analytics and visualizations Collaborating closely with business stakeholders and technical teams you will build and scale BI solutions that provide clear actionable insights directly shaping the future of our customer support initiatives and driving operational excellence WHAT YOU LL DO Partner with Business Stakeholders and Functional Teams Work across teams to understand metrics and document explicit business requirements for BI analyses reports and dashboards Ensure solutions address stakeholder needs while maintaining strong alignment with organisational priorities Design Interactive Data Visualizations Build interactive visually impactful dashboards and analytics using Tableau Efficiently source structure and process large datasets utilizing Snowflakes Design dashboards and reports that clearly communicate key insights enabling stakeholders to make data-driven decisions Support BI Process Automation Contribute to the automation and scaling of BI workflows using Python SQL and related scripting technologies Focus on increasing efficiency reducing manual effort and ensuring accuracy repeatability in data analytics processes Promote Best Practices in Analytics Advocate for and implement documented guidelines and standard procedures for BI automation and dashboard development Share methods and recommendations that support scalable robust analytics solutions Contribute to CX BI Principles Participate in development and refinement of Customer Experience CX BI frameworks bringing actionable data insights to initiative design and ongoing improvements Cross-functional Collaboration Work closely with IT engineering and business teams through regular planning meetings to ensure BI solutions are integrated with broader organizational goals are scalable and aligned with enterprise objectives Leverage AI ML Analytics in BI Initiatives Where Relevant Apply foundational AI ML techniques or leverage AI-powered features within BI tools to enhance data analysis uncover trends or automate insight generation as business needs dictate Contribute to pilot and exploratory analytics projects ensuring the value of AI ML is realized in practical BI solutions even though advanced AI development is not the primary focus of the role WHAT YOU BRING At least 3 years of data analytics or BI experience demonstrating the ability to work with large datasets automation tools and BI reporting platforms Proficiency in developing interactive dashboards and visuals in Tableau Must Have and managing integrating data using Snowflakes Must Have Expertise in SQL and Python for automating scaling and optimizing BI workflows Must Have Bachelor s degree in statistics computer science math or a related quantitative field or equivalent practical work experience Good Working Knowledge of Ms Office Google Sheets Google Slides Demonstrated ability to communicate data insights effectively to both technical and non-technical audiences and to collaborate on cross-functional teams to deliver analytics solutions Proven track record of managing multiple analytics projects simultaneously delivering work on time and maintaining data quality and accuracy Tableau Desktop Certified Associate Certification is a Plus Experience with Service Now Salesforce reporting Modules is a plus Experience working as a Business Intelligence Analyst in a technical support environment is a plus Familiarity with AI and machine learning concepts or tools is a plus especially where these support business intelligence or analytics initiatives Experience or interest in exploring AI-powered features within BI workflows to improve analysis identify trends or support business insights as needed is welcomed WHAT YOU CAN EXPECT FROM US Pure Innovation We celebrate those who think critically like a challenge and aspire to be trailblazers Pure Growth We give you the space and support to grow along with us and to contribute to something meaningful We have been Named Fortune s Best Large Workplaces in the Bay Area TM Fortune s Best Workplaces for Millennials TM and certified as a Great Place to Work Pure Team We build each other up and set aside ego for the greater good And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events Check out purebenefits com for more information ACCOMMODATIONS AND ACCESSIBILITY Candidates with disabilities may request accommodations for all aspects of our hiring process For more on this contact us at TA-Ops purestorage com if you re invited to an interview OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM We re forging a future where everyone finds their rightful place and where every voice matters Where uniqueness isn t just accepted but embraced That s why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership Pure is proud to be an equal opportunity and affirmative action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth or related medical conditions sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire JOIN US AND BRING YOUR BEST BRING YOUR BOLD BRING YOUR FLASH

📌 Business Intelligence Analyst (Karnataka)
🏢 Pure Storage
📍 Karnataka