Job Title Customer Service Executive Airtel Payment Bank Location Noida Sector 63 Department Customer Support Inbound process Employment Type Full time Gender - Male Time - 3 00PM TO 12 00AM Job Summary We are seeking a dedicated Customer Service Executive to handle customer queries and complaints related to Airtel Payment Bank services The ideal candidate will provide accurate product and service information resolve issues promptly and deliver a seamless customer experience Key Responsibilities Manage inbound and Voice process Assist customers with account queries transactions KYC updates and complaint resolutions Educate customers on digital banking services UPI mobile wallets and payment solutions Record customer interactions accurately in the CRM system Comply with RBI guidelines KYC norms and internal policies Share feedback with the team to improve processes and enhance customer satisfaction -Required Skills Qualifications Education Minimum 12th Pass Graduate Experience 0-2 years in Customer Service BPO Basic communication skills in Good English and Hindi Ability to multi-task work under pressure and resolve conflicts - Benefits Competitive salary performance-based incentives Career growth in the fast-growing banking and fintech sector Health benefits and employee perks Job Types Full-time Fresher Pay 15 000 00 - 18 000 00 per month Benefits Health insurance Provident Fund Language Hindi Preferred English Required Work Location In person