POSITION SUMMARY Enthusiastic and customer-focused restaurant waiter with a passion for delivering exceptional dining experiences Proficient in menu knowledge order-taking and timely service Adapt at anticipating customer needs and ensuring a seamless flow of service Dedicated to maintaining a clean and organized dining area Strong communication and interpersonal skills contribute to a positive and welcoming atmosphere Committed to upholding high standards of customer satisfaction and contributing to the overall success of the dining establishment DUTIES AND RESPONSIBILITIES 1 Always greet and welcome guests promptly in a warm and friendly manner 2 Always thank and give fond farewell to guests conveying anticipation for their next visit 3 Assist guest with table reservation 4 Assist guest while seating 5 Ensure guest are serviced within specified time 6 Has a good knowledge of menu and presentation standards 7 Speak with guests and staff using clear and professional language and answer phone calls using appropriate telephone etiquette 8 Able to answer any questions regarding menu and assist with menu selections 9 Able to anticipate any unexpected guest need and reacts promptly and tactfully 10 Always applies service techniques correctly at all times and serving Food Beverage items with enthusiasm 11 Serve food courses and beverages to guests 12 Set tables according to type of event and service standards 13 Record transaction orders in Point of Sales systems at the time of order 14 Communicate with the kitchen regarding any menu questions the length of wait and product availability 15 Communicate additional meal requirements allergies dietary needs and special requests to the kitchen 16 Check with guests to ensure satisfaction with each food course and beverages 17 Responsible for clearing collecting and returning food and beverage items to proper area 18 Maintain cleanliness of work areas crockery cutlery glass etc throughout the shift 19 Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly 20 Present accurate final bill to guest and process payment 21 Ensures that the restaurant is always kept clean and organized both at the front as well as the back of house areas 22 Work with fellow staffs and manager to ensure that the restaurant achieves its full potential 23 Completes the daily responsibilities that are set for each individual shift 24 Complete closing duties including restocking items turning off lights etc 25 Any other duties related to food and beverage service assigned by the captain 26 Collaborate with kitchen and bar staff to coordinate smooth service flow Qualification Diploma in HM or a relevant degree Familiar with POS MS Office and basic computer proficiency Good command in both spoken and written English Excellent guest service skill Good knowledge of food and beverage service Experience Previous experience in similar Job role 1 year of work experience in Food Beverage Job Type Full time Pay 15 000 00 - 16 000 00 per month Benefits Food provided Provident Fund Experience total work 1 year Preferred Work Location In person