JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a current industry we empower you to shape a brighter way forward so you can thrive professionally and personally Assistant Facilities Manager Work Dynamics What this job involves JOB AIM AFM will be responsible for managing all aspects of the facility management service delivery system primarily Asset Management and Operations In this capacity the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets short and long-term regional projects operations and maintenance interface with senior managers in client facility team and business units coordination with other key managers and customer satisfaction RESPONSIBILITIES Facilities Management Operations To ensure FM staff provides timely reports to the management and adhere to agreed SLA KPI To ensure FM and vendors staff tracks the completion of the scheduled work To ensure accident or crises management is addressed immediately To act as a single point of contact for the designated facility for all FM escalations To ensure all reports checklist statutory compliance Building Vendor is adhered at all times To ensure accuracy of the data analyze the FM costing and highlight the management accordingly To assist during audit process and provide audit report with proper justification wherever required To ensure proper deductions and penalties are reviewed periodically action taken accordingly To oversee and manage the capital operational budgets To ensure facility upkeep is maintained in all areas - Housekeeping Security Cafeteria Front office Helpdesk Mail Room and BMS Engineering Events Client Visits other areas of operations as defined in the scope document Understand and work for 52 weeks planned scheduled and coordinate with Chief engineer for engineering related activities To ensure vendor performance management is done on a monthly basis To ensure monthly invoicing is done on time as per agreed timelines To assist operations manager in all F S related internal audits and business specific external audits To ensure support to management in ISO certifications by training and implementing ISO down the line Monitoring Analyze shared services call for closure on periodical basis Ensure OLA data are entered in the tool by self and team members as required Coordinate with site transport manager in team s performance management Timely completion of R M related work To ensure 100 uptime of all equipments present in the facility Monitor manage R M budget Follow up with TPV for on time invoice verification submission Manage the pest control activities in the facility Management Responsibilities Provide leadership to the facilities management team Demonstrate leadership responsiveness and creativity Understand the FM scope and in consultations with JLL City Manager or facility manager - develop specific processes procedures to reduce cost improve client satisfaction Accomplish at least 95 Key Performance Indicators Coordinate with City Manager Operations Manager on the goal setting performance reviews and career development plan HR related issues for facilities management team Assist City Manager in developing implementing the facilities management account plan for the facility Identify training needs for all subordinates Nominate team members Facilities Engg for training conducted internally and JLL corporate team Conduct 2 CEM Critical Environment Management Audit in a year for other facilities Participate and motivate in process improvement initiatives Participate in CIWG On time reporting of incidents in the facility Sound like you To apply you need to be Qualification E Any Graduation MBA Preferred Overall Experience 6 - 8 years Industry Type FM Services IT Hotel Industry Experience 5 years Technical Skills E MS Office Mail Communication Generic Skills E Communication Leadership Interpersonal What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together