04 Aug
|
Primeiro Innovative Solutions
|
Kerala
04 Aug
Primeiro Innovative Solutions
Kerala
Telecaller - Outbound Dues Collection Company Name Primeiro Innovative Solutions Client Asianet Broadband Work Timing 9 30 AM to 6 00 PM Salary - 10000-12000 month Role Overview We are seeking a dedicated and persuasive Outbound Telecaller to handle dues collection for Asianet Broadband customers The role involves contacting customers from a provided database reminding them about pending dues and ensuring timely payments while maintaining a qualified and customer-centric approach Key Responsibilities Make outbound calls to customers to inform them about outstanding dues Explain payment options and resolve basic customer queries related to dues Update customer feedback and payment status in the system Follow up with customers who have committed to making payments Maintain accurate call logs and adhere to company policies and procedures Ensure a polite professional and empathetic approach while interacting with customers Requirements Excellent communication skills in Malayalam with fluency in English preferred Prior experience in collections or outbound calling is an advantage Ability to work under deadlines and meet daily weekly collection targets Strong interpersonal and negotiation skills Basic computer proficiency to manage customer databases and call records Perks Fixed working hours 9 30 AM to 6 00 PM Attractive incentive structure based on performance If you are self-motivated with a knack for persuasion we encourage you to join our dynamic team Job Types Full-time Permanent Pay 10 000 00 - 12 000 00 per month Ability to commute relocate Kochi Kerala Reliably commute or planning to relocate before starting work Preferred Work Location In person
📌 Tele Caller Executive (Kerala)
🏢 Primeiro Innovative Solutions
📍 Kerala