Company Description We take care of our employees and they take care of our customers Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle we make the world go round Global supply chain management is what we do and at the heart of Expeditors you will find professionalism leadership and a friendly environment all of which foster an innovative customer service-based approach to logistics Expeditors is a global logistics company headquartered in Seattle Washington As a Fortune 500 company we employ over 19 000 trained professionals in a worldwide network of over 350 locations across six continents Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless integrated information systems Our Mission We recruit train and retain the very best logistics and technical experts the world over We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they re chances to grow do what you love and build a career with us Scope of Position Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Ocean Export Files and reporting Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Overseas communications timely responses to emails and requests internal and external Escalation of problems to Management when necessary Qualifications 6 months to 1 year related experience and or training or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results Pro-active strong organizational skills Valuable computer skills Excel Word Hazardous Materials certification preferred Fluent in English Reporting Structure Ocean Export Lead Agent Supervisor and Manager Additional Information Expeditors offers excellent perks Paid Vacation Holiday Sick Time Health Plan Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus