Key Responsibilities 1 Patient Reception Interaction Greet patients with a warm qualified attitude Register new patients and verify existing patient records Schedule reschedule and manage appointments using clinic software Explain waiting time and ensure patients are informed 2 Telephone Communication Handling Answer incoming calls promptly and professionally Provide information about services charges and procedures Confirm appointments and follow up on missed visits Handle WhatsApp online inquiries politely and accurately 3 Billing Payments Generate invoices accurately for consultations treatments and products Collect payments cash card UPI and issue receipts Coordinate with accounts for daily cash closing 4 Patient Coordination Guide patients to the appropriate treatment room doctor Coordinate with doctors and assistants to manage workflow Handle patient complaints or escalate politely when needed 5 Records Compliance Maintain accurate and up-to-date patient files physical or digital Ensure consent forms medical history and follow-up details are correctly filled Maintain confidentiality of patient information HIPAA GDPR compliant Job Type Full-time Pay 10 000 00 - 15 000 00 per month Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Work Location In person Application Deadline 30 07 2025

📌 Front Office Receptionist (Kerala)
🏢 Firstooth Aesthetics
📍 Kerala