To maximize every sales opportunity, for the store and across all other channels, by delivering exceptional customer service, upholding outstanding store standards through demonstrating Asian Paints values, and ensuring compliance with operational processes, to ensure every customer experience is tailored and memorable.
QUALIFICATION
Management Degree in Sales & Marketing will be preferred
Graduation is mandatory to be applicable for this role
Software Proficiency
MS Office (Word, Excel and PowerPoint)
KEY BEHAVIOURS AND DESIRABLE CHARACTERISTICS:
Sales and target driven
Natural conversationalist
Results oriented
Versatile, adaptable approach
Exceptional customer service with a customer-centric approach
Positive, pro-active and energetic with a sense of urgency when necessary
Open to learning, training and development opportunities, with a ‘can-do’ attitude
COMPETENCIES REQUIRED
Selling and Outstanding Customer Service
Has awareness of individual and branch targets and sales performances
Treats the customer as the primary focus at all times and is prepared to go out of their way to meet the customers’ unique style needs and override any objection through tailored, appropriate questioning and observations
Understands that the customer is key: able to adjust selling style to adapt to different customer types through understanding and reacting to body language to recognise buying signals
Achieve maximum sales and deliver on outstanding customer experiences through promoting an inviting and welcoming atmosphere; exceed customer expectations through every individual interaction and ensure customers leave wanting to repeat the experience
Actively greet, assist and sell in a professional and passionate manner through taking full advantage of all selling opportunities with the aim of building multiple sales and supporting key KPI’S
Has extensive product knowledge in order to confidently offer bespoke, professional advice and communicate best sellers as part of the selling process
Build customer loyalty through promoting and offering our Together scheme and booking in numerous customer appointments; leverage and champion this scheme to drive relationships, sale volume and contribute to the store’s customer base and Individual targets
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