Role & responsibilities : Technical Support Executive | BCA/MCA Freshers | Bangalore | Immediate Joiners
Hiring: Technical Support Executive
Location: Bangalore
Work Mode: 5 Days Work From Office
Compensation: 2.5 3 LPA
Joining: Immediate Joiners Preferred
Eligibility
BCA / MCA graduates (2025 & 2026 pass-outs)
Freshers are encouraged to apply
Required Skills
Basic knowledge or internship/academic exposure to Technical Support
Positive understanding of SQL
Strong communication and problem-solving skills
Ability to troubleshoot technical issues and provide customer support
SQL certification or any relevant technical certification will be an added advantage
Roles & Responsibilities
Provide technical support to customers by diagnosing and resolving issues
Troubleshoot application and software-related problems
Execute basic SQL queries for issue analysis and resolution
Escalate complex issues to the appropriate teams when required
Maintain accurate documentation of support tickets and resolutions
Deliver excellent customer service while adhering to service-level agreements (SLAs)
Interview Process
Face-to-face interview is mandatory
Candidates should be available to attend the interview in Bangalore.
About CIEL HR
CIEL HR is one of India's leading talent solutions and HR services companies, providing recruitment, staffing, executive search, and workforce management solutions across various industries.
Client: H Factor
If you're a 2025 or 2026 BCA/MCA graduate looking to kick-start your career in Technical Support, we'd love to hear from you. Apply today and join a growing team with excellent learning opportunities!