Roles and Responsibilities

- Manage service operations, ensuring timely completion of tasks and meeting customer expectations.

- Oversee warranty management, including processing claims and resolving issues promptly.

- Ensure high levels of service quality by monitoring key performance indicators (KPIs) such as CSI, KPI monitoring, and reporting.

- Develop and implement effective workshop management strategies to improve efficiency and productivity.

- Foster strong relationships with customers through excellent communication skills.

Desired Candidate Profile

- 3-5 years of experience in automobile or mechanical engineering background with expertise in after-sales services.

- Diploma or degree holder from a recognized institution (B.Tech / B.E. preferred).

- Solid understanding of service planning, scheduling, execution, monitoring & control processes.

- Excellent problem-solving skills with ability to analyze complex problems quickly.

📌 Walk-in || Service Manager (Sagar)
🏢 Harshali Hyundai
📍 Sagar