Role & responsibilities:

- Handle seller queries through calls, chats, and emails for the Flipkart CT process.

- Ensure customer satisfaction by resolving issues efficiently and professionally.

- Manage order-related concerns.

- Maintain accurate call logs and case updates while adhering to quality and productivity standards.

- Collaborate with internal teams to ensure smooth communication and issue resolution.

Eligibility Criteria:

- Excellent communication skills in English & Hindi (spoken and written).

- Education: Must be Graduate (any stream).

- Experience: Freshers and experienced candidates can apply.

- Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break).

- 6 days working, 1 rotational week off.

- On-the-job training provided (certification required post-training).

Interview Process:

1. HR Evaluation Aptiverse test

2. Operations Evaluation

3. Client Evaluation

Salary: 18500 to 21000 CTC per monthEmployment Type: Full-timeWork Mode: Work from office

Significant Note:

- Startek does not charge any fee for interview or joining

- This is a completely free recruitment process

📌 Walk-in || Seller Support Executive (Lucknow)
🏢 STARTEK Aegis Customer Support Services
📍 Lucknow