Job Summary The Life Insurance Operations specialist is responsible for the execution, management, and field-level verification of core policy lifecycles. This role uniquely combines back-office administration with a mandatory minimum of 30% field operations to conduct physical verifications, resolve complex claims, audit branch sites, and support distribution networks.
Key Responsibilities
- Recent Business & Policy Administration
- Application Review: Screen new life insurance applications for missing data, valid signatures, and correct documentation.
- Policy Issuance: Process approved applications to officially issue, modify, or renew life insurance contracts.
- Lifecycle Management: Handle updates like change of beneficiary, address modifications, policy loans, and policy reinstatements.
Field Operations & Ground Verification
- Document Collection: Meet directly with clients or beneficiaries to securely retrieve original medical records, KYC documents, or missing signatures.