MEGA WALK-IN HIRING
Greetings from Sutherland!!!
We are hiring candidates for International Voice Process.
Job Criteria:
- Excellent verbal communication skills.
- Minimum 1 year of experience in an International BPO.
- Freshers with excellent communication skills can also apply.
- Candidates should be available to join immediately.
- Ability to handle real-time international customer calls.
- Robust customer service and problem-solving skills.
- Chat experience is an added advantage
In This Role, You Will:
- Handle customer queries and provide support through international voice calls.
- Provide timely, accurate, and professional customer service.
- Resolve customer issues effectively and ensure a positive customer experience.
- Handle customer concerns with a positive and empathetic approach.
- Maintain accurate customer records and call documentation.
- Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
- Provide effective solutions and ensure customer satisfaction.
Selection Process:
1. HR Interview Walk-in
2. SD Panel Interview
3. Voice Assessment
Shift Timings & Week Off:
- 5-day work week
- Rotational shifts
- Predominantly night shifts
Additional Information:
Work from Office
Two-way cab facility available up to a 25 km radius from the office, based on shift timings.
Interested candidates please call to HR Bhavana & walk-in by mentioning HR Bhavana on the top of the resume.
Work Location: 7th Floor, North Wing DivyaSree TechRidge, Block P2, Manikonda, Hyderabad, Telangana 500104
G-Map:- https://maps.app.goo.gl/KcneWkbW91BC7W1E6
Join Sutherland and take the next step in your career!
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[email protected]
📌 Walk-in || International Voice Process & Semi Voice - Experienced (Hyderabad)
🏢 Sutherland
📍 Hyderabad