We are looking for to join E-Commerce giant to our team for a calling process. The candidate will be responsible for handling customer queries, providing timely resolutions and ensuring high level of customer satisfaction:
Key Responsibities
-Handle inbound or outbound customer calls professionally
- Resolve customer queries related to orders, payments, returns and products
-Maintain Proper records of customer satisfaction -Provide accurate information and ensure a smooth customer experience
-Follow company guidelines and quality standards
Requirements
-Minimum 6 months of work experience
-Good communication skills (Verbal and Written)
- Ability to handle customers politely and efficiently
Preffered skills:
- Problem solving skills
- Ability to work in a fast paced environment
- team player with a positive attitude
-Basic computer knowledge
Interview process
-HR Round
-Operations round
- Versant round (Level L4)
-Client round
Training
-On the job training
Significant Note
-Startek do not charge any fee for interview or joining
- This is a completely free recruitment process.
📌 Walk-in || Customer Support Executive (Lucknow)
🏢 STARTEK Aegis Customer Support Services
📍 Lucknow
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