Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries
Eligibility:
- Freshers and experienced candidates are welcome to apply.
- Fluent English communication is mandatory.
- Open to working night shifts and rotational shifts.
:
- Manage inbound and outbound international voice calls with customers.
- Provide skilled and timely support by addressing customer queries and concerns.
- Ensure a high level of customer satisfaction through effective communication and problem-solving.
- Maintain accurate records of customer interactions in the system.
- Follow company policies, quality standards, and process guidelines.
- Fluent English communication is mandatory to effectively interact with international customers.
- B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.