Role & responsibilities

- Handle customer queries through email and other communication channels in a professional and timely manner.
- Provide administrative support for UK insurance processes and customer accounts.
- Maintain accurate customer records and update policy information as required.
- Process customer requests while ensuring compliance with company procedures and UK insurance guidelines.
- Coordinate with internal teams and UK stakeholders to resolve customer-related issues.
- Ensure all documentation is completed accurately and maintained as per process requirements.
- Deliver excellent customer service while meeting productivity and quality targets.
- Follow data protection, confidentiality, and regulatory requirements.
- Identify customer needs and provide appropriate solutions or escalate issues when required.
- Support continuous improvement initiatives within the team.

Preferred candidate profile Any industry and any graduate

Perks and perks

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📌 Walk-in || Administration Executive (Pune)
🏢 Well Dunn (india) Management Consultancies Private
📍 Pune