VP of Delivery & Professional Services | 15-22 years of experience About GoComet GoComet is a Series B enterprise SaaS company redefining how global supply chains move. Our platform powers freight procurement, shipment tracking, and logistics intelligence for some of the world's largest manufacturers—including Unilever, Tata Motors, Dr. Reddy's, Olam, and 500+ enterprises across the US, Asia, and the Middle East.

We're a team of 200+ people, growing rapidly and building products that solve real customer problems. Our culture is built on ownership, directness, and a bias for execution over discussion.

Why This Role Exists

GoComet's Delivery organisation is one of our strongest competitive advantages—and one of our biggest growth levers.

We implement faster than our competitors. We go live where others stall.

Your mission is to ensure that this advantage compounds as we scale.

As Vice

President – Delivery, you will own and build a world-class Professional Services organisation that consistently delivers successful customer outcomes while operating as a commercially disciplined business. The Role

This is a true business ownership role for the entire Professional Services function.

You will lead a multi-layered delivery organisation comprising Customer Success, Solution Design, Technical Project Management, and Delivery Engineering.

You will own

Professional Services P&L;

Delivery quality and customer outcomes

Strategic customer relationships

Capacity planning and hiring

Cross-functional alignment with Sales and Product You will report directly to the Co-Founder and partner closely with Sales, Product, and Engineering leadership. Key Responsibilities

- Own the Professional Services Business

Manage the complete Skilled Services P&L;

Drive revenue,



margins and delivery profitability

Ensure billing discipline and commercial governance

Track project profitability and proactively manage scope changes

Identify delivery risks before they become commercial issues

2.

Lead Strategic Customer

Relationships

Act as the executive sponsor for GoComet's largest enterprise customers.

You will

Lead Steering Committee meetings

Handle executive escalations

Build CXO-level relationships

Drive customer confidence during critical implementations

When major customers need decisions, you're the person they call.

- Partner with Sales & Product Leadership

Own the implementation perspective across the business.

Responsibilities include

Delivery effort estimation

Resource planning for new deals

Solution feasibility

Commercial commitments

Product feedback based on implementation learnings

You will bridge what Product builds with what customers successfully adopt. 4.

Capacity

Planning & Delivery Operations

You will maintain visibility across every implementation pod.

This includes

Resource forecasting

Utilisation planning

Delivery pipeline management

Hiring requirements

Future capacity planning

You'll solve bottlenecks before they become delivery issues.

- Build & Scale the Organisation

Own the hiring strategy and organisational design for the Delivery function.

You'll determine

Team structure





Hiring roadmap

Budget allocation

Leadership capability

Organisational scalability

Who We're Looking For

We're looking for a senior leader who has built and scaled enterprise SaaS delivery organisations.

Must-Have Experience

Proven leadership in Enterprise SaaS Delivery or Professional Services

Executive-level communication and stakeholder management

Experience running Steering Committees with enterprise customers

Full P&L; ownership, including margins and commercial decisions

Department-level planning covering hiring, budgets and capacity

Executive stakeholder management across Sales, Product and Customer organisations

Experience managing multiple parallel delivery workstreams

Global delivery exposure across the US, South East Asia and India

Strong Plus

Experience in a high-growth B2B SaaS company (Series B+ preferred)

Logistics, supply chain or freight technology background

Experience building or scaling implementation organisations

Exposure to AI-assisted delivery, automation or agentic workflows

This Role Isn't Right If...

You spend more time managing upward than leading teams.

You rely on consensus before making decisions.

You avoid commercial ownership of delivery.

You prefer internal review meetings over customer conversations.

You don't enjoy solving complex operational problems.

What You'll Get

Direct access to the Co-Founder

Ownership of a high-impact business function

End-to-end responsibility across Delivery, Solution Design and Engineering

Opportunity to shape delivery strategy for global enterprise customers

Competitive compensation with ESOPs The opportunity to build an organisation that scales globally

📌 VP of Delivery & Professional Services (Bengaluru)
🏢 GoComet
📍 Bengaluru