:

We have an urgent opening for the post of Vice President - Operations for a reputed company in Fintech Industry for their office at Mumbai(Marol, Andheri (East)).

Responsibilities and Duties :

- Effectively manage bulk transactions ( request for Dmat / Remat/ Transfer /Transmission / address change etc & customer correspondence.
- To handle statutory audits (SEBI, NSDL, CDSL) and meet various TAT as prescribed
- Lead a team of 25-35 peoples.
- Resolve customer queries via Phone, Email & Physical Correspondence.
- Analyse rejections of investors request for Dmat / address change etc and take suitable action to meet clients expectation.
- Review processes at regular interval and update the same to comply with ISO guidelines.
- Manage all types of clients escalations and co-ordinate with various stakeholders to resolve it.

Requisites & Responsibilities

- Leadership & Problem solving skills
- Develop and manage an effective and motivated team.




- Knowledge of Primary and Secondary Captial market products.
- Required good liaising skills (will be required to coordinate with DP/ SEBI / NSDL /CDSL)
- Able to handle statutory audits (SEBI, NSDL, CDSL) and meet various TAT as prescribed
- Incumbent must have proven experience in People management skills.
- Assisting in implementing regulatory guidelines /procedures.
- Should have valuable knowledge of MS Excel, MS Word, PPT.
- Good English communication skills (both reading & writing)

Qualifications :

- Education level: Graduate
- Experience: minimum 10 to 15 years
- Specific skills: Preferably from Finance Industry Experience ( Bank /DP/Broker/RTA )
- Personal characteristics: Confident
- Physical abilities: Presentable

📌 Vice President - Operations-Mumbai(Marol, Andheri (East))
🏢 DC Consultants
📍 Mumbai