- Education: High school diploma required; post-secondary degree preferred.
- Skills: Exceptional customer service, communication, organization, and problem-solving abilities.
- Technical Skills: Proficiency in database management and scheduling software.
- Experience: Prior experience in service, logistics, or customer-facing roles is commonly required.
Key Responsibilities
- Scheduling & Dispatching: Coordinating service appointments, technicians, and resources efficiently.
- Client Liaison: Serving as the main contact point, handling inquiries, and providing updates on service status.
- Problem Resolution: Addressing and resolving customer service queries or issues promptly.
- Record Management: Maintaining accurate client databases, service records, and work orders.
- Process Improvement: Identifying opportunities to improve service efficiency and implementing changes
📌 Urgent Opening Service Coordinator - Surat
🏢 Kaapro Management Solutions
📍 Surat
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