About Us An award-winning global healthcare solutions provider, ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day.

We are a fast-growing organisation working closely with healthcare providers across the United States.

SUMMARY OF ROLE The Travel RSS supports Aya’s professions by ensuring candidates receive timely appropriate responses and maintaining high-quality administrative support for recruiters. This role plays a critical part in improving recruiter productivity by ensuring every clinician profile is complete, accurate, compliant, and aligned with active job opportunities before it reaches a recruiter.

RESPONSIBILITIES INCLUDED

Clinician Profile Review & Qualification

- Conduct detailed reviews of clinician applications and profiles to ensure completeness, accuracy, and recruiter readiness.
- Evaluate clinician work history, licenses, certifications, and specialty experience against Aya Healthcare quality standards.
- Verify that clinician experience aligns with their listed profession (Certified Nursing Assistant, Behavioural Health Technician, Medical Assistant, or Licensed Vocational/Practical Nurse) and identify discrepancies requiring clarification.
- Identify alternative professions and pass to lead.
- Review employment history for consistency, recency of experience, facility details, manager information, and specialty alignment.
- Confirm required licenses and certifications are active, current, and appropriate for the clinician's profession.
- Identify missing documentation or incomplete profiles and coordinate follow-up actions to prepare clinicians for recruiter engagement.
- Apply strong analytical review skills to determine whether each clinician profile meets established qualification standards before advancing to recruiter review.

Input Metrics

- Clinician Profiles Reviewed
- Applications Audited
- Profiles Qualified




- Credential Reviews Completed
- Missing Information Requests

Desired Outcomes

- Increased recruiter-ready clinician profiles
- Improved application quality and completeness
- Reduced recruiter administrative workload
- Faster time to recruiter engagement
- Increased communication with candidates, bookable and non bookable
- Support the Aya brand in these professions

Job Matching & Market Alignment
- Review clinician licensure, specialty, and work history to identify appropriate opportunities within Aya's active job inventory.
- Cross-reference clinician qualifications against available positions in Nova to determine viable job matches.
- Verify active opportunities exist within the clinician's licensed states, specialties, and geographic preferences.
- Utilize pattern recognition and sound decision-making to identify the strongest job matches while minimizing mismatched submissions.
- Focus opportunities on Zero submission jobs and key Aya accounts
- Identify clinicians whose experience or licensing limits available opportunities and escalate findings to the recruiter when appropriate.
- Ensure clinicians are aligned with positions that accurately match their profession, experience level, specialty, and licensing requirements
- Utilize pattern recognition and sound decision-making to identify the strongest job matches while minimizing mismatched submissions.

CORE COMPETENCIES

Analytical Review

- Evaluate clinician profiles against established qualification standards using objective decision-making.
- Interpret work history,



credentials, licensing, and specialty experience to determine recruiter readiness.
- Make consistent, evidence-based decisions while following defined recruiting processes.

Attention to Detail

- Demonstrate exceptional accuracy when reviewing applications, documentation, licenses, certifications, and clinician records.
- Identify inconsistencies, missing information, and compliance concerns before profiles advance in the recruiting process.
- Maintain a high standard of data quality across all recruiting systems and workflows.

Pattern Recognition & Decision Making
- Recognize trends and key indicators within clinician profiles to identify strong placement opportunities.
- Assess clinician qualifications against active job availability to recommend appropriate recruiter actions.
- Escalate concerns, documentation gaps, or market alignment issues using sound judgment and established guidelines.

Desired Outcomes

- Consistent, on-brand clinician experience
- Timely and professional clinician communication
- Increased clinician responsiveness
- Improved recruiter efficiency through high-quality candidate interactions
- Positive candidate satisfaction and engagement
- Accurate and complete information gathered prior to recruiter involvement

PRIMARY KPI

- Recruiter Ready Profiles
- Available profiles to open needs

BACKGROUND AND QUALIFICATIONS

- 2+ years’ experience in customer service, admin support, or coordination roles.
- Bachelor’s Degree
- Healthcare Staffing Experience Preferred
- Robust organizational skills, detail orientation, and comfort working in an ATS/CRM.
- Effective communicator with the ability to follow structured workflows.
- Comfortable working US-aligned shifts.

Location - Kharadi, Pune

Shift - US/Night Shift (WFO)

Transport - home pick up & drop (Up to 20 KMs)

Benefits - PF, Mediclaim

📌 Travel Recruitment Support Specialist (Pune)
🏢 ID Medical
📍 Pune