About Us An award-winning global healthcare solutions provider, ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day.

We are a fast-growing organisation working closely with healthcare providers across the United States.

SUMMARY OF ROLE The Travel RSS supports Aya’s professions by ensuring candidates receive timely appropriate responses and maintaining high-quality administrative support for recruiters. This role plays a critical part in improving recruiter productivity by ensuring every clinician profile is complete, accurate, compliant, and aligned with active job opportunities before it reaches a recruiter.

RESPONSIBILITIES INCLUDED Clinician Profile Review & Qualification • Conduct detailed reviews of clinician applications and profiles to ensure completeness, accuracy, and recruiter readiness.

- Evaluate clinician work history, licenses, certifications, and specialty experience against Aya Healthcare quality standards.
- Verify that clinician experience aligns with their listed profession (Certified Nursing Assistant, Behavioural Health Technician, Medical Assistant, or Licensed Vocational/Practical Nurse) and identify discrepancies requiring clarification.
- Identify alternative professions and pass to lead.
- Review employment history for consistency, recency of experience, facility details, manager information, and specialty alignment.
- Confirm required licenses and certifications are active, current, and appropriate for the clinician's profession.
- Identify missing documentation or incomplete profiles and coordinate follow-up actions to prepare clinicians for recruiter engagement.
- Apply robust analytical review skills to determine whether each clinician profile meets established qualification standards before advancing to recruiter review.

Input





Metrics • Clinician Profiles Reviewed • Applications Audited • Profiles Qualified • Credential Reviews Completed • Missing Information Requests Desired Outcomes • Increased recruiter-ready clinician profiles • Improved application quality and completeness • Reduced recruiter administrative workload • Faster time to recruiter engagement • Increased communication with candidates, bookable and non bookable • Support the Aya brand in these professions Job Matching & Market Alignment • Review clinician licensure, specialty, and work history to identify appropriate opportunities within Aya's active job inventory.

- Cross-reference clinician qualifications against available positions in Nova to determine viable job matches.
- Verify active opportunities exist within the clinician's licensed states, specialties, and geographic preferences.
- Utilize pattern recognition and sound decision-making to identify the strongest job matches while minimizing mismatched submissions.
- Focus opportunities on Zero submission jobs and key Aya accounts • Identify clinicians whose experience or licensing limits available opportunities and escalate findings to the recruiter when appropriate.
- Ensure clinicians are aligned with positions that accurately match their profession, experience level, specialty, and licensing requirements • Utilize pattern recognition and sound decision-making to identify the strongest job matches while minimizing mismatched submissions.

CORE COMPETENCIES: Analytical Review • Evaluate clinician profiles against established qualification standards using objective decision-making.

- Interpret work history,



credentials, licensing, and specialty experience to determine recruiter readiness.
- Make consistent, evidence-based decisions while following defined recruiting processes. Attention to Detail • Demonstrate exceptional accuracy when reviewing applications, documentation, licenses, certifications, and clinician records.
- Identify inconsistencies, missing information, and compliance concerns before profiles advance in the recruiting process.
- Maintain a high standard of data quality across all recruiting systems and workflows.

Pattern

Recognition & Decision Making • Recognize trends and key indicators within clinician profiles to identify strong placement opportunities.

- Assess clinician qualifications against active job availability to recommend appropriate recruiter actions.
- Escalate concerns, documentation gaps, or market alignment issues using sound judgment and established guidelines.

Desired

Outcomes • Consistent, on-brand clinician experience • Timely and professional clinician communication • Increased clinician responsiveness • Improved recruiter efficiency through high-quality candidate interactions • Positive candidate satisfaction and engagement • Accurate and complete information gathered prior to recruiter involvement PRIMARY KPI

- Recruiter Ready Profiles • Available profiles to open needs BACKGROUND AND QUALIFICATIONS:
- 2+ years’ experience in customer service, admin support, or coordination roles.
- Bachelor’s Degree • Healthcare Staffing Experience Preferred • Strong organizational skills, detail orientation, and comfort working in an ATS/CRM.
- Effective communicator with the ability to follow structured workflows.
- Comfortable working US-aligned shifts. Location - Kharadi, Pune

Shift - US/Night Shift (WFO)

Transport - home pick up & drop (Up to 20 KMs)

Benefits - PF, Mediclaim

📌 Travel Recruitment Support Specialist (Pune)
🏢 ID Medical
📍 Pune