Job Title Associate Sr Associate Contact Centre Industry Airline Location Haryana Job Type Full time Minimum qualification Graduation Experience 3 years experience in Travel customer service process operations Roles responsibilities Manage and resolve customer complaints Record customer queries inquiries Identify and escalate issues to supervisors Provide product and service information to customers Recognize document and alert the management team of trends in customer calls Skills Attributes Should be adaptable with 24 7 working environment Good communication skills Verbal and Written Working knowledge of GDS Amadeus is Must Working knowledge of MS Office Excel Word and PowerPoint Should have been part of customer service processes Voice Email Note Aviation Indeed does not charge any fee for interviews or recruitment from candidates Report any such fraudulent incident to info aviationindeed com
📌 Travel Process Associate (Gurugram)
🏢 Aviation Indeed
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.