- Coordinate end-to-end domestic and international travel arrangements for employees (flights, hotels, visas, transportation).
- Liaise with travel vendors and agencies to ensure the best deals and timely bookings.
- Maintain updated records of travel requests, bookings, itineraries, and expenses.
- Assist employees with travel-related queries, rescheduling, cancellations, and reimbursements.
- Monitor travel budgets and report variances to management.
- Ensure travel policy compliance and obtain necessary approvals.
- Process visa applications and travel insurance in coordination with third-party providers.
- Collaborate with finance for timely invoicing and travel expense settlements.
- Manage VIP and executive travel requirements with high levels of confidentiality and accuracy.
- Prepare periodic reports on travel costs and trends for management review.
- Bachelor's degree in any discipline (Hospitality/Administration background preferred).
- 24 years of experience in a similar travel coordination or travel desk role.
- Knowledge of corporate travel booking tools and systems.
- Robust negotiation skills with travel vendors and agents.
- Good communication and interpersonal skills.
- Ability to multitask, work under pressure, and meet deadlines.
- Proficiency in MS Office (Excel, Word, Outlook).
- Attention to detail and customer service orientation.