The Transition Project Manager is responsible for planning and executing complex IT service transitions, primarily involving the migration of applications, infrastructure, or service scope from one supplier/vendor to another within a large, global enterprise environment. This role is critical in ensuring service continuity, operational stability, and knowledge transfer during supplier transitions and early-life support phases. The role requires a seasoned project manager with strong judgement, credibility with senior stakeholders, and hands-on experience managing large-scale transitions, IT transformations, and application rationalization initiatives.

The Transition Project

Manager operates in a multi-vendor, global delivery model, working closely with internal IT, business stakeholders, outgoing and incoming suppliers, and program governance teams to deliver transitions on time, within scope, and with minimized risk.

PRIMARY DUTIES AND RESPONSIBILITIES Transition & Project Management - Lead end-to-end IT service transitions from incumbent vendors to new service providers across applications, platforms, or infrastructure towers

- Develop and maintain detailed transition plans, including scope, milestones, dependencies, cutover strategy, knowledge transfer, and hypercare
- Coordinate transition activities across multiple suppliers, ensuring transparent ownership, sequencing, and accountability
- Manage transition risks, issues, assumptions, and dependencies, ensuring proactive mitigation and escalation where required
- Ensure full alignment between contractual scope, RFP commitments, and operational readiness Vendor & Stakeholder Management - Act as the primary orchestration point between outgoing vendors, incoming vendors, and internal IT teams
- Challenge providers where assumptions, staffing, or timelines present delivery or continuity risks
- Ensure suppliers adhere to agreed transition methodologies, deliverables, and exit obligations
- Build strong working relationships with global stakeholders across IT, security, infrastructure,



and application domains IT Transformation & Application Rationalization Support - Support broader IT transformation programs, including operating model change, service standardization, and global delivery transitions
- Contribute to application rationalization and scope normalization efforts to ensure consistent, comparable transition approaches
- Ensure transition planning considers future-state delivery models, not just like-for-like transfer Governance, Reporting & Assurance - Establish and run transition governance forums, including status reviews, risk reviews, and readiness checkpoints
- Provide transparent, concise reporting to program leadership on transition health, readiness, and residual risks
- Support SteerCo and senior leadership updates with fact-based insights and recommendations
- Ensure compliance with internal PMO, risk, and delivery governance standards SUPERVISORY RESPONSIBILITIES - No direct line management responsibility
- Acts as a matrix lead, coordinating work across internal teams and multiple external suppliers REQUIRED COMPETENCIES Technical & Professional Competencies - IT Transition Management (vendor-to-vendor transitions)
- Project & Program Management (large, complex IT initiatives
- Multi-vendor Service Management
- Risk & Dependency Management
- IT Operating Model & Service Delivery Transformation
- Application Portfolio & Scope Management
- Governance & Executive Reporting Behavioral Competencies - Solid ownership mindset with ability to operate independently in complex environments
- Confident communicator with senior stakeholders and vendors
- Structured, detail-oriented, and delivery-focused
- Comfortable operating under ambiguity and changing conditions
- Able to challenge constructively and manage conflict professionally MINIMUM QUALIFICATIONS Education - Bachelor’s degree in Information Technology, Computer Science, Engineering, or Business (or equivalent experience Experience - 8–12 years overall experience in IT project or program management
- 5+ years of direct experience managing IT transitions, including supplier/vendor changes

📌 Transition Project Manager (Contract Role)) (Bahadurguda)
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