- Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills.
- Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency.
- The Candidate will be responsible for delivering high quality voice and accent training to our employees.
Preferred candidate profile
- Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center.
- Candidate must proficient in Tamil (speak) and English language.
- Soft skill training working experience.
- Positive interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel..