- To educate them on KYC & how to handle calls.
- Making mock calls followed by call audits & observation.
- Engage the team & batch in various training activities.
- Training the batches in complete process cycle and give them product know with sales training.
Candidate Profile :
- Should be able to train employees, must have leadership skills excellent command over the language.
- Must be good in preparation of training modules, presentation & reports.
- Must possess solid knowledge in banking financial products.
- Candidates with minimum 2 years of strong experience in Product/Sales training, preferably from BPO/Call centre background.
- Most preferable for multilingual languages.
📌 Trainer cum Quality (Pune)
🏢 Imarque Solutions
📍 Pune
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