- Strong command over French language to read, write, speak
- Deliver first line support for all HR queries across the spectrum of the employee lifecycle from recent hires to employees leaving the business for key HR processes and applications related to global HR Shared services
- Support local HR Generalist group with ad-hoc requests
- Individual should have high energy with the ability to organize/prioritize workload.
- Respond to queries received through HRSS Mailbox and calls
- Analyze HR transactions and own data integrity of all transactions by adhering to work guidelines and processes to ensure compliant transactions are maintained
- Collect and process electronic and manual employee data into the Oracle systems
- Deliver timely and accurate services, ensuring that timelines are met per schedule and requests are addressed promptly
- Provide superior customer service daily to both external and internal customers
- Come up with process enhancements and improvements
- MBA HR or Any Graduate from Recognized University
- Excellent written and oral French along with English communication skills
- Demonstrate proactive personal commitment to the adoption of new processes and working practices