Company Description F Tech Solution (FTS) is a full-service IT, electrical, and energy company delivering turnkey and specialist electrical contracting services to commercial, retail, and industrial clients, from large blue-chip organizations to small and medium enterprises. The company focuses on understanding client needs and meeting expectations through clear, consistent communication.

FTS is performance-driven and committed to innovation, using the latest technologies to improve solutions and customer experiences. The organization values collaboration over competition and operates on strong principles of ethics, honesty, and commitment to excellence. Teamwork, integrity, and high-quality service are central to FTS’s culture and operations.

Role Description The Telesales Specialist is a full-time, on-site role based in Delhi, India. In this position, the specialist will make outbound and handle inbound and outbound calls to generate leads, present services, and close sales while maintaining accurate records in the CRM or database.

Daily responsibilities include understanding customer requirements, explaining FTS’s solutions, addressing queries, and providing follow-up support to build long-term relationships. The role involves collaborating with the sales team to meet targets,



sharing customer insights, and participating in training or briefings to stay updated on offerings and promotions.

The Telesales

Specialist is expected to maintain a professional, customer-centric approach and uphold FTS’s values in all interactions.

Qualifications

- Strong Sales skills with experience in telesales, lead generation, and converting inquiries into business.
- Excellent Communication abilities, including explicit spoken English/Hindi and active listening for effective phone conversations.
- Customer Service and Customer Support skills to handle queries, resolve concerns, and build positive, long-term relationships.
- Experience in Training or willingness to participate in ongoing training to improve product knowledge and selling techniques.
- Basic computer literacy and familiarity with CRM systems or call management tools.
- Ability to work on-site in Delhi, India, and meet defined performance and sales targets.
- Previous experience in telesales or inside sales, preferably in IT, electrical, or related industries, is an advantage.
- Minimum high school diploma; a degree in business, marketing, or a related field is beneficial.

📌 Telesales Specialist (Delhi)
🏢 F Tech Solution
📍 Delhi