Company Description Ekatva Technovation designs AI-powered robotic solutions that enhance precision, speed, and efficiency in manufacturing and automation. By integrating advanced computer vision, adaptive motion planning, and predictive maintenance, the company helps clients scale production while reducing errors and downtime.

Ekatva

Technovation focuses on delivering high-quality, innovative systems that support long-term operational improvement. Rather than simply providing robots, the company builds end-to-end automation partnerships tailored to each industry’s needs.

Role Description The Telesales Specialist is a full-time, on-site role based in Ahmedabad. This role involves making outbound calls to prospective and existing customers, presenting product features and benefits, and generating qualified leads and sales opportunities.

The specialist will handle inbound inquiries, respond to customer questions, and maintain accurate records of interactions and outcomes in CRM tools. Day-to-day responsibilities include following up on leads, nurturing prospects, coordinating with the sales and marketing teams, and meeting defined sales targets and performance metrics. The role also includes providing basic product information,



gathering feedback from customers, and contributing to continuous improvement of telesales processes.

Qualifications

- Candidates should possess strong Customer Service and Customer Support skills to handle queries, resolve issues, and maintain positive relationships.
- Candidates should possess effective Communication skills, including clear spoken English or local language proficiency, and active listening abilities.
- Candidates should possess Sales skills, including persuasion, negotiation, and the ability to close deals over the phone.
- Candidates should possess Training-related skills to learn product offerings quickly and apply sales scripts and guidelines consistently.
- Basic understanding of CRM or telesales tools, and comfort working with call logs and customer data.
- Ability to work in a target-driven setting, with strong time management and organizational skills.
- Prior experience in telesales, inside sales, or telecalling will be an advantage, preferably in technology or industrial solutions.
- Minimum high school diploma; a bachelor’s degree in business, marketing, or a related field is preferred.

📌 Telesales Specialist (Ahmedabad)
🏢 Ekatva Technovation
📍 Ahmedabad